Will has been in the investment industry since 2004. He understands that all economic and life situations are unique and that a personalized approach is essential to meeting each client’s goals. As a Certified Financial Planner (CFP) and Chartered Investment Manager (CIM) he builds upon The Mackay Financial Group’s philosophy of tailored solutions. He regularly meets and communicates with clients to ensure that their current strategic plan will achieve their goals. He creates personalized solutions which provide a strong financial foundation for his clients. He is effectively supported by a team whose teamwork and professionalism helps him build long-term relationships with his growing client base and provide excellent customer service. Will is licensed in options, insurance and discretionary portfolio management.

Dean Hou has 5 years of industry experience and is responsible for supporting the team and our clients with a high level of professionalism. He is a CFA charter holder and IIROC Registrant. He is licensed to provide trade execution for clients, along with other essential functions to support the team such as developing client retirement plans. Being a CFA charter holder, Dean is committed to bettering our clients’ financial future. Dean is fluent in Mandarin and English, allowing him to provide exceptional customer service in both languages. He is versatile and detail-oriented and is responsible for ensuring your client service experience is a positive one.

Hina Naseer joined The Mackay Financial Group as a Client Associate. Hina is a Finance graduate and holds a Bachelor’s degree in International Business from UK. Prior to joining us, she worked at CIBC Wood Gundy Branch in Downtown Toronto where she had been a multi year member of a high-level team. She is an IIROC Registrant and will help ensure expert execution and peace of mind for our clients. Her focus is on client administration and continuing to provide exceptional client service.

Nichole Kroesbergen joined The MacKay Financial Group as a Client Associate. After graduating with Professional Financial Services from Fanshawe College in 2020, she worked as Senior Customer Service Representative with another major Canadian financial institution. Nichole brings the knowledge and experience from her previous role and is dedicated to providing exceptional service to our clients. Nichole supports the administrative details of our condominium clients and their accounts.

Michaela McInnis joins The MacKay Financial Group as an Administrative Assistant. As a graduate of HR Management from York University, Michaela has a solid educational foundation to complement her decade of experience in customer service; honing her ability to effectively communicate and connect with diverse individuals. Her strong interpersonal skills allow her to establish and nurture long lasting relationships with both clients and colleagues. Michaela provides administrative support for our clients and their accounts.